Sunday, February 12, 2006

Febraury 13, 2006

Chief Housekeeper Willem Regelink

Born in Zwartsluis, the Netherlands, but for the past ten years has lived in Thailand, Willem Regelink is now the Senior Chief Housekeeper for the Holland America Line fleet. His career with the company began in 1969 when he joined the old… old Nieuw Amsterdam as an Assistant Cabin Steward; back then, every night was a formal night except for Sunday, so people traveled with a lot more luggage then they do now! Despite having to share a room with eight other crewmembers, his passion sparked through and his enthusiasm and zeal for his job has never stopped. ‘You have to like people to do this job, that is something you cannot fake!’ Working his way up the proverbial ladder, Willem was promoted to the position of Chief Housekeeper in 1979/1980. He currently manages a department of 70 of the hardest working staff on board any cruise ship, all of them working around the clock keeping the ship clean and up to our ‘Tradition of Excellence’ standards, reiterating the verity that Holland America Line is the ‘spotless fleet’. 2005 marks Willem’s 33rd Grand World Voyage and his 36th year with the company. His favorite part of his job is to take care of special requests, going out of his way to provide extra and exceptional service to all of our guests. The lifelong friends he has made with the guests who have sailed with him for many years on various Holland America Line ships is something that Willem will always cherish and what drives him to make his time with the company phenomenal for everyone.

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